Page Comparison

Webinars

• From native Confluence to Refined Confluence in 7 stepsRefined for Jira 3.0 The latest release and it’s features: https://youtu.be/Q5ws4uOgLNM

• 8 steps to ace the Jira Service Desk customer experience: https://youtu.be/oS1HOzoYLmM (blog version below)Refined for Confluence 6.0. The new release and it’s featuresOyP-vLJnB2E

Helpful Blog Posts

• What’s included in the release of Refined for Jira 3.0: https://www.refined.com/blog/refined-for-jira-3-0-is-here/

• Encouraging non-technical users to adopt Jira Service Desk: https://youtuwww.refined.be/zdRwTj2T5f8

'How To' blog posts

• From native Confluence to Refined Confluence in 7 steps blog versioncom/blog/four-tips-to-encourage-non-technical-teams-to-engage-with-jira-service-desk/

• Ideas on how to structure your portals with Refined for Jira: https://www.refined.com/blog/75-stepsways-to-createstructure-ajira-kickservice-ass-confluencedesk-using-refinedtheme-sites-and-categories/

• Structure and Organization in Refined Explained: https://www.refined.com/blog/structure-and-organization-with-refined-explained/

Customer Examples

• Server Customer Examples UX tips and tricks in Refined (please excuse the out of season holiday cheer, but the tips themselves are still helpful): https://partnerswww.refined.sitecom/space/RFCS/246677505/Examples+of+Refined+for+Confluence#Examples-Refined-for-Confluence-ServerCloud blog/24-advent-tips-that-will-improve-a-confluence-and-jira-service-desk-ux-no-end/

Customer Examples

• Server Customer Examples https://partners.refined.site/space/RFCSRFJS/246677505286195806/Examples+of+Refined+for+Confluence#ExamplesJira#Refined-for-RefinedJira-forServer-ConfluenceCustomer-CloudExamples

Demo Sites

Cloud:

• Cirrus https://cirrus.refined.site

• Decibel https://decibel.refined.site

Cloud demo sites include multiple use cases in one (ITSM, intranet and public issue tracker in one site). This is the magic of our Cloud app. Learn more on the use cases here or the differences between Cloud and Server in Refined for Jira here.

Server:

• Reel StudiosCirrus ITSM: https://confluencejira-server-demo.refined.com/ and https:plugins//confluence-server-demo.refined.comservlet/desk/site/tdArctic Rimcirrus

• Decibel Support and Issue Tracker: https://confluencejira-server-demo.refined.com/plugins/servlet/desk/site/prUNH University Sitedecibel

• Reel Studios ITSM help center, Reel Studios Customer Support and Reel Studios Internal Company Support.

• Arctic Rim ITSM: https://confluencejira-server-demo.refined.com/site/universitysiteVision Creative: https://confluence-server-demo.refined.complugins/servlet/desk/site/vcarcticrim

The Server demo sites begin with Reel StudiosCirrus, as an intranet ITSM use case with an additional documentation site. Arctic Rim is a project and product collaboration example. UNH demonstrates an Institutional/academic example and Vision Creative for those looking for vibrant design inspiration. Decibel combines as a public issue tracker use case and support site. The others are also ITSM examples.

Use Cases

• Intranet ITSM and how to set up an intranetKnowledge Base ITSM with Refined

• Public Issue Tracker and how to set it up a KB

• Documentation and how to set up Docs

Refined Documentation: https://docs.refined.com/

Refined Support: https://support.refined.com

Partner FAQs: https://partners.refined.site/space/RFCS/220463117/Partner%2C+Product%2C+Billing+and+Licensing+FAQs