Page Comparison

Turn off the setting for Enable Refined globally (see how to here).

This will prevent navigation to the global landing page from being redirected to the Refined themed portal. Instead, navigating to myDomain/servicedesk/customer/portals will stay on that page rather than ending up on the Refined portal.

For portals you want to render in the default view, make sure to keep these in the Site marked as the

For any portals you want to render with Refined, there’s now two options.

Additional Site

You can create an additional site that you set up and assign a theme. All additional sites created in addition to the global one are always considered themed with Refined. This will also give you a dedicated separate landing page url under plugins/servlet/desk/site/{key} which will be themed and from where you can access the portals.

Activate theming on portal-level

The other option is to opt for not creating additional sites, and just work with the portals themselves. For the portal which would then be placed in the

In the edit dialog you’ll see an info message informing you that currently no users will be redirected to the themed site for that portal, since the global redirection is off. Scrolling down past the main settings, you’ll see a THEME section where you have the option to Activate Theming.

Pressing Activate Theming opens up the option to select a theme. Do so and save.

Once done, you’ll see themed portals denoted by a small theme icon in the Site builder.

Any navigation to this portal will now redirect to the Refined Themed version of it and present the user with the Refined portal landing page. Other non-themed portals will render in default Atlassian.