For Site and Category View Permissions
Go to: Admin > Site Builder > Settings icon > Edit > View Permissions
Use view permissions to show only relevant content to users. View permissions can be managed for a site, category and sections on customer portals. Read more about using section permissions here.
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Keep in mind, view permissions do not override the Service Desk permissions. These still need to be configured in Jira. |
An overview of view permissions
Watch this video to learn how to add view permissions to a site and to sections in the layout editor on a customer portal. We break the steps down below:
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View
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Permissions
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for Sites and Categories
Use permissions for Sites and Categories if you want some users to find and navigate to a specific site or category, while other navigate to another. You can make a Site visible to anonymous users, logged in users or specified user groups.
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Go to: Site Builder > Edit Site or Category you want to add view permissions to. If the lock icon is closed, that means there is already view permissions added to the Site.
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Add the relevant Site or Category view permissions.