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Users can access the My requests overview from all sites and portals via their user avatar menu in the top right.
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From here you’re able to find, filter, arrange and overview your requests, as well as requests shared with you.
If you want similar functionality directly on the landing-pages and layouts, look closer at the module: My Requests Module
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Here they can find and arrange their own requests and those shared with them.
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To add this functionality on a page, use the My Requests module in the page’s layout. |
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Filters
There are several options for filtering the My Requests listing via the filter bar available at the top.
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Type | Values | Description |
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Status |
| Filter on requests based on their status. From the avatar menu there are shortcuts to Open Requests via “My Requests” and to Any Status via “All Requests”. |
Reporter |
| Filter on requests created by you, or shared requests where you’re added as a participant. |
Request type | All visible request types for the user, grouped by portal. | Here you’ll filter on any specific request type that was used to create the request. |
Location (From 3.3.0) |
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| Here you can search for a location in the structure you or your Refined administrator set up via the Site Builder. You can search for a site, category or the portals to limit showing requests contained in those. |
Filter requests ( |
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From 3.3.0) |
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Text | The free-text search will append a JQL query to search for In short this means you’ll be able to search summary/title, description or the KEY of the request, as listed under Reference |
Columns
Adding & Removing columns
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Edit columns
Use the Edit columns button to customise which columns are shown
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Search for and check/uncheck the columns you’d like present and save. Once saved, the table will update with your new selection of columns. There’s also the option to restore to the default values.
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Sorting
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Click the column headers that feature up/own arrows to sort them in ascending or descending order.
Rearrange columns
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Rearrange columns by clicking and briefly holding the the column header. A move icon
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appears, allowing you to drag and drop
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the column into another location.
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