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Sites are added and managed in the Site Builder within Refined Administration. This is also where you add, remove and organize Sites and Categoriesorganise Refined sites and categories

Categories are added to sites with two purposes: 

  • a A landing page for the category where you can put content from different sources.

  • a A structure that ease navigation on the site. 

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The Refined Sites sites work a bit differently, based on what the applications you are working work with in your Jira. Jira: Jira Service Management, Jira Core, and Jira Software.

Refined for Jira Service

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Management

When you have installed Refined and Jira Service Management, there is always a Global JSM Site. This site is the equivalent to the Help Center of default JSD and is the main container for all JSD projects, and also where the JSD projects end up when created. 

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When Jira Service Desk is enabled the Global JSD Site will always be enabled. There are two options for this site, either it is themed with Refined or it is themed with default JSD.

The theming is a setting in Refined Administration > Jira Service Desk, the site itself will always be there. 

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JSM, which holds all JSM projects. It can have the default JSM look and feel, or you can add a theme to it with Refined.

Globally activated Refined JSM site

Having the Global JSD Site themed means that every JSD portal will be activated in Refined. 

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Any Jira Core or Jira Software project that you want to add to a Refined Site will need to be manually added to the site - this means that you hand-pick what projects goes on a Refined Site. 

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Combining Jira Core, Jira Software and Jira Service Desk

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In this example there are three categories to further add structure to the Refined Site, and there are two JSD portals and two Jira Software projects in the same Refined Site - in this example the Global JSD Site. 

Additional

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sites

Any additional site added to the Site Builder will always have the Refined theme activated. 

Creating structure on a Refined Site

Every Refined Site has its individual structure and navigation made by adding categories and Jira items to the site. 

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Adding categories to a site

With version 3.0 you can add custom links, any URL to any place on the internet in your structure. Simply use "Add a link" to add a link to a site or a category.

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