The Issue Types module makes it possible for users to create Jira Issues directly on your Refined site. It lists all
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Issue Types
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that a user is allowed to see in a Jira project.
You can
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Adding Issue Types to a Site, Category or Project
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Click the edit pen to open up the layout editor on the site, category or customer portal where you wish to add the module. |
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Click to Add module to the subsequent section. |
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add this module to the landing pages of categories, Jira projects or JSM portals on your Refined site.
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Set up an Issue Types module
You can customise the module’s content, as well as its look and feel.
Project ID
Specify the Jira Project ID (the project key) or use the text variable $projectid to show issue types from the current project. You can include multiple Jira projects on the same page, by adding multiple Issue Types modules.
Look and feel
Layout. Choose between an icon or list, which includes icons as well as the request types descriptions from the Jira project.
Columns. Specify how many columns the issue types are divided into. Icon layouts are more compact than list layouts, which gives you space for more columns.
Item size. Specify the size of the request types.