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If you move a service project from one Refined site to another, you will have to update the link again. |
Customise a customer notification template
From your service project’s sidebar on the left, go to Project settings >Customer notifications.
Under Templates, select Edit templates.
Locate this piece of code and replace the href. If your site url is https://myRefinedSiteDomain, replace ${request.url} with https://myRefinedSiteDomain/request/${issue.key}.
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The code should now look something like this:
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When you have customer notifications in different languages enabled
From your service project’s sidebar on the left, go to Project settings >Customer notifications.
Under Language support, click on a language.
Scroll down to Email Templates and replace the href according to step 3 in the instructions above.