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Aside form the Global JSM site, you can add as many additional sites as you want by clicking the Add site button in the Site Builder. You can then drag Drag and drop projects away from the Global JSM site into the additional sites, or add them by clicking the + Plus icon > Include Jira projects.
When you have installed Refined on an instance with only Jira Core and/or Jira Software, there is no global site. You have to manually create Create one or more Refined sites by clicking the Add site button in the Site Builder, and add projects to them by clicking the sites' + Plus icon > Include Jira projects.
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Turning off Refined
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on the Global JSM site or specific
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portals
By default, Refined applies to your all sites, including the Global JSM site. If you prefer to keep the default JSM look and feel on the Global JSM site instead, go to the Jira Service Management tab and turn off Activate Refined globally:
Turned on means that Refined applies to all your JSM portals: the ones on your Global JSM site as well as the ones on all additional sites. In the Site Builder, a green label on the Global JSM site tells you that theming is activated.
Turned off means that Refined only applies to JSM portals that are placed on other Refined sites. In the Site Builder, a blue label on the Global JSM site tells you that theming is not activated.
Note that Refined always applies to additional sites.
Set up a site
You can set up the site when adding it in the site builder, and edit it later by xyz
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Add the name and the URL path to the site, the URL can be used as a link to the site.
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Create and set up a site
To
Setting | Description |
|---|---|
Name | |
URL path | This site URL path is used to build your site URL: ../plugins/servlet/desk/site/url-path |
Start site for groups | Direct users from specific Jira User Groups to this site when they log in. |
Start site for anonymous users | Select to make this site the start site for users who are not logged in. |
Show site switcher | Select to show the Site Switcher: an icon in the site’s top-left corner that helps users navigate between the Refined sites of this instance. |
Main navigation | Choose the style of the site’s navigation menu. |
View permissions | Determine who can view the site: anonymous users (who are not logged in), logged in users, or users from a specific Jira User Group. Note that users with a URL to a portal that they are allowed to see in JSM will show the portal even though the user can't see the site itself. |
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Site logo. The site logo will be shown for this site.
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Set the Theme for the site. Leave it empty to use the same theme as on the Help Center site.
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If you want the Site Switcher to be shown on this site, make sure this option is checked.
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Start site for groups. The start site feature makes it possible to direct users to specific sites when they log in. This setting is based on Jira User Groups and can be used for licensed and unlicensed (JSD customer) users.
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Admin permissions | Add users to give them site administrator permissions. |
Theme | Choose which theme to apply to the site. |
You can edit the site later by clicking the site’s Cogwheel > Edit. When editing a site, you can see the location ID which can be used to configure different the My Requests module. You can also add:
Site logo. Shown at the top of all your site’s pages.
Favicon. Shown in the user’s browser tab.
App icon. Visible when a user adds a link on the home screen of their mobile device.
Add categories, links, and Jira projects by clicking a site’s sadfadfa + Plus icon, or by simply dragging and dropping them from another location in the site builder.
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