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When you have installed Refined on an instance with only Jira Core and/or Jira Software, there is no global site. Create one or more Refined sites by clicking the Add site button in the Site Builder, and add projects to them by clicking the sites' + Plus icon > Include Jira projects.

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Turn off Refined on the Global JSM site

By default, Refined applies to all sites, including the Global JSM site. If you prefer to keep the default JSM look and feel on the Global JSM site instead, go to the Jira Service Management tab and turn off Activate Refined globally.

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Setting

Description

Name

URL path

This site URL path is used to build your site URL: ../plugins/servlet/desk/site/url-path

Start site for groups

Direct users from specific Jira User Groups to this site when they log in.

Start site for anonymous users

Select to make this site the start site for users who are not logged in.

Show site switcher

Select to show the Site Switcher: an icon in the site’s top-left corner that helps users navigate between the Refined sites of this instance. 

Main navigation

Choose the style of the site’s navigation menu.

View permissions

Determine who can view the site: anonymous users (who are not logged in), logged in users, or users from a specific Jira User Group. Note that users with a URL to a portal that they are allowed to see in JSM will show the portal even though the user can't see the site itself.

Admin permissions

Add users to give them site administrator permissions.

Theme

Choose which theme to apply to the site.

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Edit a site

Change a site’s settings by clicking the site’s its Cogwheel > Edit. When editing a site, you can see the location ID which can be used to configure different the My Requests module. You can also add:

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You can edit the settings that you made when setting up the site, as well as:

Setting

Description

Site logo

Shown at the top of all your site’s pages.

Favicon

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Shown in the user’s browser tab.

App icon

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Visible when a user adds a link on the home screen of their mobile device. 

Add content and structure

Add categories, links, and Jira projects by clicking a site’s + Plus icon, or by simply dragging and dropping them from another location in the site builder.

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