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Setting

Description

Title

Turn the module’s title on or off.

Title text
Available when Title is turned on.

Enter the module’s title. You can make this title dynamic by using text variables such as $userfirstname.

Request layout

  • [ tbd ]

vertical horizontal cards

from the legacy docs:

Choose how the user sees the Portal Group(s): vertically, horizontally or as cards.

Display style

[ tbd ]

as tabs, as dropdown, by group, as sidebar

Item size

Choose between Small, Medium, Large, and Extra large.

Display description

Choose whether the request type descriptions are always visible, or only as a tooltip (when the user hovers over the request type).

JSM Project ID

If you placed this module on a JSM project page, enter the text variable $projectid to show request types from that JSM project.

To show request types from another JSM project, specify its JSM Project ID. You can only use JSM projects that are added to your site in the Site Builder.

Separate multiple JSM project IDs with a comma.

Portal Group ID

Leave this field empty to show all Portal Groups in this particular JSM project.

To show only content from one or more specific groups, add their Portal Group IDs. Separate multiple IDs with commas.

Find IDs

Expand
titleFind a JSM Project ID

To find a JSM project ID:

  1. Go to your JSM project.

  2. In the left-hand menu, click Channels > Help Center.

  3. The ID is the last number of the URL. For example, when the URL ends with customer/portal/32, the ID is 32.

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