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Setting

Description

Title

Turn the module’s title on or off.

Title text
Available when Title is turned on.

Enter the module’s title. Use text variables such as $userfirstname to make this title dynamic.

Service desk ID[ tbd ]

To show content from a specific Service Desk, add that Service Desk’s ID. If you don’t add a Service Desk ID, the module automatically shows content from all Service Desks on your site.

Find a Service Desk ID

  1. Go to your JSM project > Channels > Help Center.

  2. Look at the URL. For example, in the URL servicedesk/customer/portal/10, the Service Desk ID is 10.

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