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Setting

Description

Title

Turn the module’s title on or off.

Title text
Available when Title is turned on.

Enter the module’s title. You can make this title dynamic by using text variables such as $userfirstname.

Request Item layout

Choose how the user sees the Portal Group(s): vertically, horizontally or as cards.

Display style[ tbd ] option

  • As tabs

  • As dropdown

  • By group

  • As sidebar

Item size

Choose between Small, Medium, Large, and Extra large.

Display description

Choose whether the request type descriptions are always visible, or only as a tooltip (when the user hovers over the request type).

JSM Portal ID

If you placed this module on a JSM portal page, enter the text variable $servicedeskid to show request types from that JSM portal.

To show request types from another JSM portal, specify its JSM Portal ID. You can only use JSM portal that are added to your site in the Site Builder.

Portal Group ID

Leave this field empty to show all Portal Groups in this particular JSM portal.

To show only content from one or more specific groups, add their Portal Group IDs. Separate multiple IDs with commas.

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