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Due to technical limitations, this module does not work with Confluence Cloud knowledge basesonly works with Confluence Server/DC data bases, not with data bases on Confluence Cloud. |
Display a listing of knowledge base articles on the customer portal for quick and easy navigation to the right information.
You can add this module to your site home, category homes, and Jira projects/JSM portals.
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Set up an Application link to your Confluence. Enter the Confluence URL and the relevant Confluence space key from which you want to pull the articles.
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Settings
Setting | Description |
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Search for | Include Confluence pages and/or Confluence Questions in the search results. |
Confluence URL | Please note there needs to be an AppLink set up for your Confluence instance. The URL needs to be exactly the same as the one configured in the Application Link. |
Space | Enter a space key here to only include pages from that Confluence space. Add a dash ( - ) in front of a space key to exclude its pages. Separate multiple pages with commas. Leave empty for a global Confluence search. |
Include space name | Include the space name in the search results. |
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