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Users can access the My requests overview from all sites and portals via their user an overview of their requests and those shared with them:

  1. Click the avatar menu in the top right

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  1. of the Refined site.

  2. Click My Requests or All Requests.

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Filter requests

Users can click the filter bars available at the top of the My Requests view to narrow down which requests they see.

TypeFilter

ValuesOptions

DescriptionNote

Status

  • Any status

  • Open Requests

  • Closed requests

Filter on

  • requests

based on their status. From the avatar menu there are shortcuts to Open Requests via “My Requests” and to Any Status via “All Requests”.

Reporter

  • Created by anyone

  • Created by me

  • Where I am a participant

  • Organizations

Filter on requests created by you, or shared requests where you’re added as a participant.
If you’ve set up organizations they are also presented here as options to filter on requests created by anyone in a given organizationThe Organizations option is only visible if you have have organizations set up.

Request type

  • All

visible

  • request types

  • Individual request types

for the user

  • , grouped by portal

.

Here you’ll filter on any specific request type that was used to create the requestThis filter only shows request types that the user is allowed to view.

Location

(From Available in Refined for Jira version 3.3.0 and up)

Here you can search for a location in the structure you or your Refined administrator set up via the Site Builder.

You can search for a site, category or the portals to limit showing requests contained in thoseType to search for a specific site, category or portal.

Results appear in a drop-down list.

Filter requests

(From Available in Refined for Jira version 3.3.0 and up)

Text

The free-text search will append a JQL query to search for text ~ $query

In short this means you’ll be able to search summary/title, description or the KEY of the request, as listed under ReferenceSearch for keywords in a request’s title or description.

Edit columns

Use the Users can click Edit columnsbutton to customise which columns are shown . Search for and check/uncheck the columns you’d like present and save. Once saved, the table will update with your new selection of columns. There’s also the option to restore to the default values.

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in the Requests overview.

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Sort columns

Click the column headers that feature up/own arrows to sort them in ascending or descending order.

Rearrange columns

Rearrange columns by clicking and briefly holding the the column header. A move icon appears, allowing you to drag and drop the column into another location.

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