Refined stores a limited amount of data in its own database outside of Atlassian Cloud. Learn what we store and don't store below, and read more about our security practices here
What
...
does Refined store
...
?
We store:
Layouts
Themes
Navigation structure
Promoted search results
Announcements
User ids of logged-in users
Page metadata (description that is added in Refined)
Feedback content (of feedback submitted via Refined)
Media files
Images uploaded into the layouts and themes.
Images uploaded as site logos, favicons, and app icons.
What
...
doesn't Refined store
...
?
We do not store:
Personally identifiable information (except for IP addresses that we store in our logs for two weeks).
Login credentials. We never store login credentials of users, and authentication happens through Atlassian.
Atlassian Content. Atlassian content is never cached and it is fetched on demand for the user requesting the data.
...
number of sites
number of themes
number of custom domains
number of Confluence spaces added to Refined
etc.
How do I exit the service agreement?
In Confluence or Jira, go to Settings > Apps > Manage apps.
Select Refined, then select Unsubscribe and Uninstall.
Refined will delete the customers data after 30 days from the uninstallation.
Questions?
If you have additional questions about data storage, please get in touch with us. We'll be happy to hear from you.