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titleWhat are the main differences between Refined for Confluence Cloud compared to Refined for Server/DC?
  • On Refined for Cloud you can pull Atlassian content from Jira, Jira Service Desk Management and Confluence into the one a site. Think of it as a CMS or website content builder for Atlassian Toolstools.

  • On Cloud you can add custom domains to individual sites. Giving you the power to easily have multiple use cases connected to the one Refined platform.

  • Refined for Confluence Cloud cannot can’t yet render all items of a Confluence page (macros and markups). We will continually add support for new macros. 

  • On Refined for Confluence Cloud, permissions cannot can’t be added to a site or page (called categories on Server) level. However you can add view permissions to the content sections on a page. On Refined for Confluence Server/DC it is possible to add view permissions on a category level. Both apps by default will honor honour the permissions set up in Confluence on spaces and pages. 

  • When editing a Confluence page in Refined for Confluence Cloud the editor will open in a new tab, opening Confluence itself. Changes will take effect as you would expect on the Refined page. On Refined for Confluence Server editing a Confluence page will open up the editor in the same window. 

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titleCan I test Refined for JSM Jira Cloud without interfering with regular Jira Service Management customer portals?

Yes you can. Your Refined site exists in parallel with your regular Jira Service Management JSM portals. The customer will only end up at your new site when you refer them to the new URL, or when you change the email templates.

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