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All Refined Pages, Confluence spaces, Jira Software projects and JSM projects that you add in the Site Builder get their own landing page on your Refined site. Modules are the building blocks of these pages.

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Setting

Description

Title

Turn the module’s title on or off.

Title text
Available when Title is turned on.

Enter the module’s title. You can make this title dynamic by using text variables such as $userfirstname.

Item layout

Choose how the user sees the Portal Group(s): vertically, horizontally or as cards.

Display option

  • As tabs

  • As dropdown

  • By group

  • As sidebar

Item size

Choose between Small, Medium, Large, and Extra large.

Display description

Choose whether the request type descriptions are always visible, or only as a tooltip (when the user hovers over the request type).

JSM Portal ID

If you placed this module on a JSM portal project page, enter the text variable $servicedeskid to show request types from that JSM portalproject.

To show request types from another JSM portalproject, specify its JSM Portal ID. You can only use JSM portal projects that are added to your site in the Site Builder.

Portal Group ID

Leave this field empty to show all Portal Groups in this particular JSM portalproject.

To show only content from one or more specific groups, add their Portal Group IDs. Separate multiple IDs with commas.

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Expand
titleFind a Portal Group ID

If you are not sure in which Portal Group your Request Type is located, go to your Service Project > Project Settings > the Portal Groups tab.

Once you know which Portal Group’s ID you need:

  1. Go to your JSM portalproject.

  2. In the left-hand menu, click Channels > Help Center.

  3. Click on a Portal Group.

  4. The ID is the last number of the URL. For example, when a Portal Group’s URL ends with customer/portal/32/group/56, the ID is 56.