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Variable | Description | Introduced in version |
---|---|---|
$username | The logged-in user’s username. |
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$userfullname | The logged-in user’s full name. |
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$userfirstname | The logged-in user’s first name. | 2.0 |
$sitename | The site’s name. | 2.0 |
$siteid | The site’s ID. | 2.0 |
$categoryname | The category’s name. | 2.0 |
$categoryid | The category’s ID. | 2.0 |
$servicedeskname$serviceprojectdesc | The service project’s description. | 3.5 |
$serviceprojectid | The service desk’s nameproject’s ID. Note: this text variable used to be called $servicedeskid. | 2.0 |
$servicedeskid$serviceprojectname | The service desk’s IDproject’s name. Note: this text variable used to be called $serviceprojectname. | 2.0 |
Custom text variables
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