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Request Types tab
Setting | Description |
|---|---|
Title | Turn the module’s title on or off. |
Title text | Enter the module’s title. You can make this title dynamic by using text variables such as $userfirstname. |
Item layout | Choose how the user sees the Portal Group(s): vertically, horizontally or as cards. |
Display option |
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Item size | Choose between Small, Medium, Large, and Extra large. |
Display description | Choose whether the request type descriptions are always visible, or only as a tooltip (when the user hovers over the request type). |
JSM Portal ID | If you placed this module on a JSM project page, enter the text variable $servicedeskid to show request types from that JSM project. To show request types from another JSM project, specify its JSM Portal ID. You can only use JSM projects that are added to your site in the Site Builder. |
Portal Group IDIDs | Leave this field empty to show all Portal Groups in this particular JSM project. To show only content from one or more specific groups, add their Portal Group IDs. Separate multiple IDs with commas. |
Item layout | Choose how the user sees the Portal Group(s): vertically, horizontally or as cards. |
Display option |
|
Item size | Choose between Small, Medium, Large, and Extra large. |
Display description | Choose whether the request type descriptions are always visible, or only as a tooltip (when the user hovers over the request type). |
Find IDs
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To find a JSM portal ID:
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