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Setting

Description

Service desk ID

To show content from a specific project, add its Service Desk’s ID. Separate multiple IDs with a comma.

If you don’t add a Service Desk ID, the module automatically shows content from all projects on your site.

Number of requests

Decide how many items you want to show.

Find a Service Desk ID

  1. Go to your JSM project > Channels > Help Center.

  2. Look at the URL. For example, in the URL servicedesk/customer/portal/10, the Service Desk ID is 10.

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