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Simply click the module’s title to start writing and formatting. You can use text variables to make the text dynamic, for example to display the user’s first name.

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Setting

Description

JSM Portal ID

If you placed this module on a JSM project page, enter the text variable $servicedeskid to show request types from that JSM project.

To show request types from another JSM project, specify its JSM Portal ID. You can only use JSM projects that are added to your site in the Site Builder.

Portal Group IDs

Leave this field empty to show all Portal Groups in this particular JSM project.

To show only content from one or more specific groups, add their Portal Group IDs. Separate multiple IDs with commas.

Item layout

Choose how the user sees the Portal Group(s): vertically, horizontally or as cards.

Display option

  • As tabs

  • As dropdown

  • By group

  • As sidebar

Item size

Choose between Small, Medium, Large, and Extra large.

Display description

Choose whether the request type descriptions are always visible, or only as a tooltip (when the user hovers over the request type).

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