Site Access Permissions let you control who can access your site. Note that Confluence and Jira permissions still apply to all spaces and projects on your site.
Manage a site’s access permissions
Head to the Refined Administration.
Click Sites in the left-hand menu.
Select the site.
Click the Permissions tab.
...
Support (only available if you have added a JSM project to your site) - Customers who are logged in to JSM can view your site, as well as your organisation’s organization's employees with an Atlassian account. This setting is useful if you have a support site on which for support sites where only customers with a JSM account can submit a ticket.
Private - Only your organisation’s organization's employees with an Atlassian account can view the site. This setting is useful for intranets, for example.
Access level | Anonymous users | JSM customers | Atlassian users |
|---|---|---|---|
Public | x |
| x |
Support | - | x |
|
Private | - | - | x |
| Info |
|---|
You can also set View Permissions on a page-level: learn more. |