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Domain

Examples

(subdomain).refined.site
Default domain

  • octo-itsm.refined.site

  • alto-apps.refined.site

www.(domain).com)
Custom domain

  • www.octo-itsm.com

  • www.alto-apps.comse

(subdomain).(domain).com)
Custom domain

  • intranetsupport.octo-itsm.comsupport

  • intranet.octo-itsm.comse

Info

Your Refined for Cloud subscription includes one free custom domain, your can use for one Refined site. If you'd like to connect more Refined sites to your own domain, buy a custom domain subscription.

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Your custom domain includes an SSL certificate, which is renewed when needed — free of charge.

Set up a custom domain

In this tutorial we use examples from a fictional scenario. Let’s say that a company called Octo ITSM owns the domain www.octo-itsm.com. They used Refined to build a support site on octo-itsm.refined.site, and want to make it available for users on help.octo-itsm.com.

Step 1: Set up your DNS configuration

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Before you connect your custom domain to a Refined site, it needs to be set up in your domain’s DNS configuration. Add a CNAME record and map it to custom.domain.refined.site. Use this exact string — don't replace custom.domain with any other text.

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Step 2: Go to the site’s general settings

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