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The data we store is hosted in the US by default. From September 12 on, we’ll We offer the option to migrate data to the EU.

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  • Companies who work in regulated industries like finance, government, or healthcare may need data residency in the EUR EU to meet GDPR and/or other data security/privacy requirements.

  • Companies who have their Atlassian instance and user base in the EU may experience faster loading of Refined sites if the Refined instance is also located in the EU.

Change data residency to the EU

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We will release choice of Data Residency on September 12, 2023.

Migration to the EU takes up to one hour. Your Refined sites and Refined Administration are inaccessible during this time, so we advise you migrate during a time when your sites have low activity levels – for example during evenings or weekends. We also suggest you notify your users beforehand by adding announcement banners to your sites.

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Data residency FAQ

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titleWill Does it cost me anything to migrate my data?

No, migration is included in your Refined subscription.

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