Page Comparison

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Users can click the filter bars available at the top of the requests overview to narrow down which requests they see.

Filter	Options	Note
Status	Any status Open Requests Closed requests
Reporter	Created by anyone Created by me Where I am a participant Organizations	The Organizations option is only visible if you have have organizations set up.
Request type	All request types Individual request types, grouped by portal	This filter only shows request types that the user is allowed to view.
Location (Available in Refined for Jira Service Management version 3.3.0 and up)	Type to search for a specific site, category or portal.	Results appear in a drop-down list.
Filter requests (Available in Refined for Jira Service Management version 3.3.0 and up)	Search for keywords in a request’s title or description.

Edit columns

Users can click the Edit columns button to customise which columns are shown in the requests overview.

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