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You can show banners on an entire site or on specific pages.

Info

Announcement banners added in JSM are not shown from native Jira Service Management aren’t visible on Refined sites: you’ll have to create an announcement banner in Refined.

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Create an announcement banner

  1. Go to the Refined Administration.

  2. Click Sites in the left-hand menu.

  3. Pick Select the site you want to work with.

  4. Go to the Audience Features tab.

  5. Click + Create Announcement.

Setting

Description

Title and message

The title and message of

Write your announcement. 

Location

The announcement banner shows up on the

page you select, and on all its child pages. As an overall rule of thumb, we advice to place the banner in a location where more than 50% of the visitors will benefit from the knowledge

selected pages and all the pages that are located below it in the site structure.

Link URL and Link text

Add a link to the right side of the announcement banner. Adding only a

Link

URL will show that exact link in the banner. By also adding a Link text, you create a clickable text that opens the link.

Published

The banner

is not

isn't visible on your site until you check this box to publish it.

Closable

By default, active banners always stay visible while users browse the site.

If you check thisbox, users can close the banner. Otherwise, the banner stays visible while users browse the site.

Type

You can choose one of four banner types: warning, alert, info, and announcement. The icon and banner

colour

color change depending on the banner type.