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This functionality was previously called Recommended Links. |
Use Promoted Search Results to improve your users' search experience. It lets you decide what pages are suggested to users when they search for specific keywords. Promoted search results appear key terms. This reduces the amount of time they have to spend looking through documentation.
Promoted Search Results can be used globally or contextually.
Globally - for an entire Refined site (in the global search bar at the top of
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all pages, and in the Search Highlight module.)
Contextually - for specific parts of a Refined site. For example, you can add Promoted Search Results to a JSM project.
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Promote a link
Head to the Refined Administration.
Click Sites in the left-hand menu.
Select a sitePick the site you want to work with.
Click on the Search Settings Audience Features tab.
Scroll down to Choose the page to which you’d like to add a Promoted Search ResultsResult.
Click the + Create New button.
Set up the promoted search resultlink.
Parameter | Description |
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Link |
Add https:// before a URL. You can also use relative links to direct users to pages on the site, for example /space/(spacekey) or /project/(projectkey).
Name
The promoted result’s name in the search dialog.
Icon
Shown next to the promoted result’s name in the search dialog.
Locations
To show the result in all searches, add the site name as a location.
To show the result only in specific areas of the site, add them as locations. The result is always visible when searching via the navigation menu or on the site’s home page.
Keyword
URL | This can be any internal or external URL. |
Link name | The link’s name that the user who is searching will see. |
Choose icon | Add an icon to the promoted search result. |
Match word | The link is suggested when a user searches for any of these key terms. |
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Open in new |
Promote when no results are found
window |
Open the page in a new tab instead of the current tab.
Decide whether the link should open in the same window or a new one. | |
Pin link in Search Result | Pin a link in the search field, which is displayed when a search doesn’t |
match words. |
See statistics
In the Audience Features tab, you can also see an overview of promoted links on your site. We keep track of how often each link is clicked and when it was clicked last. This helps you identify what your users are looking for, so you can delete the promoted search results links that no longer serve their purpose.
To see the statistics, hover your mouse on the number of clicks.
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JSM agents, project admins, admins, and other users can no longer create or edit links via Jira. This can now only be done via the Refined Administration. If they don’t have access, add them as a Refined Administrator. |