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This functionality was previously called Recommended Links.

Use Promoted Search Results to improve your users' search experience. It lets you decide what pages are suggested to users Help users find content quicker by recommending pages to them when they search for specific key terms. This reduces the amount of time they have to spend looking through documentation.

Promoted Search Results can be used globally or contextually.

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keywords. Promoted search results appear at the top of

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Contextually - for specific parts of a Refined site. For example, you can add Promoted Search Results to a JSM project.

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the search dialog.

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Promote a search result

  1. Head to the Refined Administration.

  2. Click Sites in the left-hand menu.

  3. Pick the site you want to work withSelect a site.

  4. Click on the Audience Features Search Settings tab.

  5. Choose the page to which you’d like to add a Scroll down to Promoted Search ResultResults.

  6. Click the + Create New button.

  7. Set up the linkpromoted search result.

Parameter

Setting

Description

Link

URL

This can be any internal or external URL.

Link name

The link’s name that the user who is searching will see.

Choose icon

Add an icon to the promoted search result.

Match word

The link is suggested

Add https:// before a URL. You can also use relative links to direct users to pages on the site, for example /space/(spacekey) or /project/(projectkey).

Name

The promoted result’s name in the search dialog.

Icon

Shown next to the promoted result’s name in the search dialog.

Locations

To show the result in all searches, add the site name as a location.

To show the result only in specific areas of the site, add them as locations. The result is always visible when searching via the navigation menu or on the site’s home page.

Keyword

The search dialog shows the promoted result when a user searches for any of these key terms.


To add multiple match words, separate them with a comma

Simply type and hit enter to add keywords.

Open in new

window

Pin link in Search Result

Pin a link in the search field, which is displayed when a search doesn’t
return

tab

Decide whether the link should open in the same window or a new one.

Open the page in a new tab instead of the current tab.

Promote when no results are found

Show this result whenever the search dialog doesn’t find any results, regardless of the

match words

keywords.

See statistics

In the Audience Features tab, you can also see an overview of promoted links on your site. We keep track of how often each link is clicked and when it was clicked last. This helps you identify what your users are looking for, so you can delete the links promoted search results that no longer serve their purpose.

To see the statistics, hover your mouse on the number of clicks.

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