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Simply click the module’s title to start writing and formatting. You can use text variables to make the text dynamic, for example to display the user’s first name.
The portal group names are set up in JSM. To edit them:
Go to your JSM project.
Click Project settings in the left-hand menu.
Click Portal settings in the left-hand menu and go to the Portal groups tab.
Edit the settings
Select the module to see its menu, which appears on its right-hand side.
Click the Cogwheel.
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To find a JSM portal ID:
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If you are not sure in which Portal Group your Request Type is located, go to your Service Project > Project Settings > the Portal Groups tab. Once you know which Portal Group’s ID you need:
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