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Your sites support most Forms fields, and we’re developing support for the rendering of multiple forms in the request view (only one can be attached to a request in the create state, but additional forms can later be added by the agent).

Limitations

  • We’re unable to support the Asset Object Custom Field, due to Atlassian limitation. Please vote and comment on this active Atlassian ticket: Add API to be able to retrieve Insight field values.

  • Forms APIs are blocking Connect apps for customers who use IP allowlisting. This has been reported as a bug to Atlassian, and they're working on resolving it.

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