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changes.mady.by.user Janette Hagerlund

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titleUninstall and re-install

Uninstall and re-install

All sites and configuration stay intact when you uninstall and re-install Refined.

  1. As Confluence admin, navigate to Manage Apps > Refined for Confluence Cloud or Refined for Jira Cloud, depending on which app you want to uninstall.

  2. If uninstall is greyed out, click unsubscribe.

  3. After this, click on uninstall to uninstall the app.

  4. Navigate to Find Apps, and search for the Refined for Confluence Cloud or Refined for Jira Cloud app.

  5. Click on Try it Free to reinstall the app.

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titleGenerate a .HAR file

Generate a .HAR file

Info

We use Chrome in this example, but the process is nearly identical in other browsers.

  1. Right-click anywhere on your browser page, and click Inspect. A panel will appear.

  2. Go to the Network tab, and don’t close the panel.

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  3. With the panel open, recreate the issue you're experiencing. The Network panel will record all the communication between your browser and our app.

  4. Once everything is loaded, click the Export button

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  5. Share the downloaded file with us in your ticket.