Users can search the contents of your site in multiple ways. Depending on where the user searches, results can include:
Articles from Confluence spaces that are added to projects in native JSM as knowledge bases
Pages from Confluence spaces that you added to your Refined site
Jira Software issues
JSM request types
Navigation links (from the site's top menu)
Searching in modules
The Search Highlight module shows results based on its location.
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Search highlight module placed on
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Gives search results from
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The site’s home page
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The entire site
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The landing page of a Confluence space or JSM project
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Any sub-item grouped underneath that space or project in the Site Builder
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A Refined Page that uses modules to show content from a Jira Software project or Confluence space
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Those projects or spaces
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A Refined Page page that doesn’t use modules to show content from a Jira Software project or Confluence space
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When a user searches on your site, the results depend on:
| Table of Contents |
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The type of search field they use
Search field in | Gives search results from |
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Navigation menu |
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Search Highlight module | Search results differ depending on the page the Search Highlight module is located on. |
Request Types module | If your site features a knowledge base, users who create a request |
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in a Request Types module see suggested |
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articles based on their keywords when filling in the summary field. |
Searching via the navigation menu
Users search content from your entire site with the magnifying glass in the navigation menu.
Sidebar search in Confluence space
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Left-hand menu of Confluence spaces | The search bar only gives results from the Confluence space it’s located in, including promoted search results. Toggle it on/off in the space settings. |
Their Confluence and Jira permissions
Users can only see pages, blogs, requests and request types that they’re allowed to see in Confluence and Jira.
View permissions set up in the Site Builder
Apply view permissions on Refined pages, links, and menu folders in the Site Builder.
Promoted search results
Help users find content quicker by recommending pages to them when they search for specific keywords. Promoted search results appear at the top of the list of search results.