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  • Layouts

  • Themes

  • Navigation structure

  • Promoted search results

  • Announcements

  • User ids IDs of logged-in users

  • Page metadata (description that is added in Refined)

  • Feedback content (of feedback submitted via Refined)

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    • Images uploaded into the layouts and themes.

    • Images uploaded as site logos, favicons, and app icons.

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The data we store is hosted in the US by default. We offer the option to migrate your Refined data to the EU. Data residency

Should i store my Refined data in the

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Companies who work in regulated industries like finance, government, or healthcare may need data residency in the EU to meet GDPR and/or other data security/privacy requirements.

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US or EU?

We advise hosting your Refined data and your Atlassian data in the same region (EU or US). For example, companies who have their Atlassian instance and user base in the EU may experience faster loading of Refined sites if the Refined instance is also located in the EU.

Additionally, companies who work in regulated industries like finance, government, or healthcare may need data residency in the EU to meet GDPR and/or other data security/privacy requirements.

Change data residency to the EU

Migration to the EU takes up to one hour. Your Refined sites and Refined Administration are inaccessible during this time, so we advise you to migrate during a time when your sites have low activity levels – for example during evenings or weekends. We also suggest you notify your users beforehand by adding announcement banners to your sites.

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Data residency FAQ

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titleDoes Is it cost me anything free to migrate my data?

NoYes, migration is included in your Refined subscription.

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