When a
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visitor uses a search field on your site, the search results depend on:
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Their Confluence and Jira permissions. Users can only see pages, blogs, requests and request types that they’re allowed to see in Confluence and Jira.
View permissions set up in the site builder. Apply view permissions on Refined pages, links, and menu folders in the Site Builder.
Promoted search results. Help users find content quicker by recommending pages to them when they search for specific keywords. Promoted search results appear at the top of the search results.
The type of search field they use. See the table below.
Search field in | Gives search results from |
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Navigation menu |
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Search Highlight module | Search results differ depending on the page the Search Highlight module is located on. |
Summary field when creating a JSM request | If your site features a knowledge base, users who create a JSM request see suggested articles based on their keywords when filling in the summary field. |
Left-hand menu of Confluence spaces | The search bar only gives results from the Confluence space it’s located in, including promoted search results. Toggle it on/off in the space settings. |
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Their Confluence and Jira permissions
Users can only see pages, blogs, requests and request types that they’re allowed to see in Confluence and Jira.
View permissions set up in the Site Builder
Apply view permissions on Refined pages, links, and menu folders in the Site Builder.
Promoted search results
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Search result categories
If your site contains a variety of types of content, users can browse the search results by category:
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The content is divided over these categories:
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The content is divided over these categories:
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The results aren’t divided over categories but shown in a list, ranked in this order:
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Search location
Users can choose whether to search the entire site or a specific location.
Display options
Users can choose to display the results as a content or list overview. The list view is more compact and doesn’t show include a text preview.
Content
List
