Setting | Description |
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Project | To include all projects added to your Refined site, leave this field empty. To show one or more specific projects, enter their JSM project IDs. Separate multiple IDs with commas. To show dynamic content, enter a text variable: Is the module placed on a Refined page? Enter $servicedeskids to show request types from all JSM projects that are grouped under this Refined Page in the Site Builder site structure. Is the module placed on a JSM project landing page? Enter $servicedeskid to showrequest types from only the landing page’s JSM project.
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Portal groups and request types | To show all portal groups and request types, leave this field empty.
To show specific portal groups, add their portal group IDs. To show specific request types, add their portal group ID and all request type IDs, formatted as PortalGroup:RequestType1:RequestType2:etc. Separate multiple items with commas. It’s possible to add a mix of portal groups and request types.
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Item layout | Choose how the user sees the portal groups: Vertically, Horizontally or as Cards. |
Group style | Tabs Sidebar Dropdown List No groups
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Item size | Choose between Small, Medium, Large, and Extra large. |
Description | Choose whether the request type descriptions are always visible, or only as a tooltip (visible when the user hovers over the request type). |