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General

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titleCan I choose my site's URL?

Yes! Set up your custom domain.

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titleWhere is my data hosted?

You can choose to data residency in either the US or in the EU.

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titleWhat are the main differences between your apps on Cloud on Data Center?
Info

Due to maintenance, it’s temporarily not possible for customers whose accounts were created after 20 August 2023to add Jira projects to Refined sites.

If you have any questions, please contact us.

  • On Refined Sites for Cloud you can pull content from Jira, Jira Service Management and Confluence into a site. Think of it as a website builder for Atlassian tools.

  • On Cloud you can add custom domains to individual sites. Giving you the power to easily have multiple use cases connected to the one Refined Sites platform.

  • Refined Sites for Confluence Cloud can’t yet render all items of a Confluence page (macros and markups). We will continually add support for new macros. 

Note

To show and edit pages exactly as in native Confluence, enable embedded Confluence pages.

  • On Refined Sites for Confluence Cloud, permissions can’t be added to a site or page (called categories on Server) level. However you can add view permissions to the content sections on a page. On Refined Sites for Confluence Server/DC it is possible to add view permissions on a category level. Both apps by default will respect the permissions set up in Confluence on spaces and pages. 

  • When editing a Confluence page in Refined Sites for Confluence Cloud the editor will open in a new tab, opening Confluence itself. Changes will take effect as you would expect on the Refined page. On Refined Sites for Confluence Server editing a Confluence page will open up the editor in the same window. 

  • On Cloud, you edit your pages in the what-you-see-is-what-you-get Page Builder (instead of the Layout Editor which you use on Server/DC).

Pricing and licensing

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titleWhat do the Refined Sites apps cost?

Use the Atlassian license cost calculator. Please note that apps are based on number of users and not agents, which means that for a JSM setup the price might vary.

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Refined Sites for Confluence

Due to maintenance, it’s temporarily not possible for customers whose accounts were created after 20 August 2023to add Jira projects to Refined sites.

If you have any questions, please contact us.

  • On Refined Sites for Cloud you can pull content from Jira, Jira Service Management and Confluence into a site. Think of it as a website builder for Atlassian tools.

  • On Cloud you can add custom domains to individual sites. Giving you the power to easily have multiple use cases connected to the one Refined Sites platform.

  • Refined Sites for Confluence Cloud can’t yet render all items of a Confluence page (macros and markups). We will continually add support for new macros. 

Expand
titleWhat are the main differences between your apps on Cloud on Data Center?
Info
Note

To show and edit pages exactly as in native Confluence, enable embedded Confluence pages.

  • On Refined Sites for Confluence Cloud, permissions can’t be added to a site or page (called categories on Server) level. However you can add view permissions to the content sections on a page. On Refined Sites for Confluence Server/DC it is possible to add view permissions on a category level. Both apps by default will respect the permissions set up in Confluence on spaces and pages. 

  • When editing a Confluence page in Refined Sites for Confluence Cloud the editor will open in a new tab, opening Confluence itself. Changes will take effect as you would expect on the Refined page. On Refined Sites for Confluence Server editing a Confluence page will open up the editor in the same window. 

  • On Cloud, you edit your pages in the what-you-see-is-what-you-get Page Builder (instead of the Layout Editor which you use on Server/DC).

Expand
titleHow does I edit a Confluence page on a Refined site?

Refined Sites refers you to edit the page in Confluence in a new tab. Whenever you make changes in Confluence, they are immediately visible on your Refined site too.

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