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  • Personally identifiable information (except for IP addresses that we store in our logs for two weeks).

  • Login credentials of users. Authentication happens through Atlassian.

  • Atlassian content. Atlassian content is never cached and it is fetched on demand for the user requesting the data.

  • Information about the user who writes in the chat with Robyn, the AI chatbot. We don’t add cookies.

Data residency

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  1. In Confluence or Jira, go to Settings > AppsManage apps.

  2. Select Refined, then select Unsubscribe and Uninstall.

Data retention

Refined

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deletes the customer's data after 30 days from the uninstallation (see instructions above).

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