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Watch Demos
Get Started with Refined for Jira Cloud https://youtu.be/yYMzg-WIXFU
Get Started with Refined for Jira Server/Data Center: https://youtu.be/MZqzpnt9t8s
How to Theme Refined for Jira: https://youtu.be/EVSfyhJllhg
Site Organization with Refined for Confluence, Jira and Jira Service Management: https://youtu.be/I5jbK4K3iYg
Webinars
Refined for Jira 3.0 The latest release and it’s features: https://youtu.be/Q5ws4uOgLNM
8 steps to ace the Jira Service Desk customer experience: https://youtu.be/OyP-vLJnB2E
Helpful Blog Posts
Four tips to encourage non-technical teams to engage with JSM
Ideas on how to structure and organize your portals with Refined for Jira
UX tips and tricks in Refined (please excuse the out of season holiday cheer, but the tips themselves are still helpful)
Demo Sites
Cloud:
Cloud demo sites include multiple use cases in one (ITSM, intranet and public issue tracker in one site). This is the magic of our Cloud app. Learn more on the use cases here or the differences between Cloud and Server in Refined for Jira here.
Server and Data Center:
Reel Studios ITSM help center, Reel Studios Customer Support and Reel Studios Internal Company Support (customer login required)
Arctic Rim ITSM (customer login required)
The Server demo sites begin with Cirrus, as a support use case. Decibel combines as a public issue tracker use case and support site. The others are also support service examples.
Customer Examples
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