The Issue Types module makes it possible for users to create Jira Issues directly on your Refined site. It lists all
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Issue Types
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that a user is allowed to see in a Jira project.
You can
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Adding Issue Types to a Site, Category or Project
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| Ui step |
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Click the edit pen to open up the layout editor on the site, category or customer portal where you wish to add the module. |
| Ui step |
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Click to Add module to the subsequent section. |
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add this module to your site home, category homes, and Jira projects/JSM portals.
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Settings
Setting | Description |
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Title | Show or hide the module title. |
Title text | The module title. If left empty, the title is Issue Types. |
Project ID | Specify the Jira Project ID (the project key) or use the text variable $projectid to show issue types from the current project. You can include multiple Jira projects on the same page, by adding multiple Issue Types modules. |
Layout | Choose between an icon or list, which includes icons as well as the request types descriptions from the Jira project. |
Columns | Specify how many columns the issue types are divided into. Icon layouts are more compact than list layouts, which gives you space for more columns. |
Item size | Specify the size of the request types: small, medium or large. |