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  1. Click Sites in the left-hand menu. This is the first page you see when you just opened the Refined AdministrationYou also see the Sites view when you open the Refined Sites app from Confluence or JSM.

  2. Click the + Create site button to create an entirely new site. Are you migrating from

    Server

    server or

    Data Center

    data center to

    Cloud

    cloud using our migration assistant? Click the Import Server or Data Center site button instead and upload the site

    you exported on Server/DC

    .

  3. Give the site a catchy name and URL. While you're welcome to keep this URL (formatted as yoursite.refined.site), we recommend you to set up a custom domain later: for example, intranet.yourcompany.com. A custom domain that matches your brand clearly communicates the site’s purpose and makes it easy to remember for users.

  4. Click Create.

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Choose who can access your site

A freshly created site’s access permission is by default set to private, so only your organization’s employees with an Atlassian account can view it. You can change the access permission at any time, if you’re ready to share it with JSM customers outside your organization and/or users who aren’t logged in.

Of course, Confluence and JSM content permissions are always respected on Refined sites as well. Once you add content to the site, you can apply view permissions on landing pages to only show relevant content to certain audience groups.

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Assign administrators for streamlined collaboration

Confluence and Jira administrators often aren’t the same people in charge of designing, structuring, and creating a site. How do you plan to develop and maintain it going forward: is it a one-person job, or should other content creators be involved?

If your answer is the latter, assign administrator permissions to key Confluence or JSM users in your organization. Those users don’t have to be Confluence or JSM administrators — they just need a Confluence or JSM account. You can delegate permissions on a per-site basis or for your entire Refined instance.

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  2. Choose a style. A style helps you get started with designing your site, as it will determine the initial look of the theme and landing pages. You can further customize them to fit your branding: we’ll dive into details in step 6 of this Get Started guide.

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  3. We can suggest content and a structure for your site. You can add more content later, like Confluence spaces and JSM projects. In this step, pick either one of the suggested content and structure bundles, or opt to add all content and structure manually.

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  4. Click Create site to finish the set-up.

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Want to learn more? Read all Get started articles

We’re always happy to help if you have any questions: reach out to support.