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titleRefined Layout Space (rwlayoutkey)

Refined Layout Space (rwlayoutkey)

To store attachments and permissions, Refined uses a special space called Refined Layout Space. Do not remove or edit this space: it is essential for the functioning of Space Layouts and User Dashboards. Under normal circumstances, you don’t need to interact with this space. That’s why it is archived and hidden from the regular places where you’d list spaces.

In most cases, you can reach it via http://yourdomain.com /display/rwlayoutkey

If for whatever reason that key was taken when the space was created, it might live under a different key. In that case, you can find it by:

  1. Navigate to Refined Administration > Layouts.

  2. Under Space Layout, scroll down to Global Space Layout and click the Edit button.

  3. You’re now presented with an information box. Click the link to go to the Refined Layout Space.

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titleGenerate a .HAR file

Generate a .HAR file

HAR files contain sensitive information. We use Securely, a Marketplace app to remove sensitive information from HAR files. You can also edit the HAR file in a text editor to remove any lines or sections containing sensitive information.

We use Chrome in the instructions below, but the process is nearly identical in other browsers.

  1. Right-click anywhere on your browser page, and click Inspect. A panel will appear.

  2. Go to the Network tab, and don’t close the panel.

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  3. With the panel open, recreate the issue you're experiencing within your Refined Site or Administration. The Network panel will record all the communication between your browser and our app. If the issue involves opening more than one page, please enable Preserve log just below the Network tab.

  4. Once everything is loaded, click the Export button

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  5. Compress (zip) the file:

    1. On Windows: Right-click the file > select Send to > Compressed (zipped) folder.

    2. On Mac: Right-click the file > Select Compress “(file name)”.

  6. Share the compressed file with us in your ticket.