Displays the recently used Request Types.
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Using the Recent Request Types-module
To add the Recent Request Types-module to a portal or site/category homepage:
- Click to edit the Service Desk-page.
- Click to add a module and choose Recent Request Types.
- Set the parameters to your liking and save.
- Save the Service Desk-page.
Parameters
Parameters are options that you can set to control the content or format of the macro output.
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Parameter
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This module to shows Request Types that were recently used by any user in this project.
You can add this module to your site home, category homes, and Jira projects/JSM portals.
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Module setup
Parameter | Description |
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Title |
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Choose one of the following for your layout:
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A title for the module. |
Layout |
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Show request types as a list or as icons. |
Columns |
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Choose how many columns to display the |
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request types in. |