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Project administrators and project agents can create and manage PSRs announcement banners for:
Specific Service Desk portals
Jira administrators and Refined administrators can create and manage PSRs announcement banners for:
The JSM login page
All Refined sites (global)
Specific Refined sites
Specific Service desk portals
Specific categories
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Announcement banner settings
Setting | Description |
---|---|
Title | The title is placed above the message in a larger font. |
Message | The content of your announcement. |
Link and | Provide text and URL. The link is placed on the right-hand side of the banner. |
Location | The announcement banner shows up on the location you choose, as well as all its child pages. From the dropdown menu you can select global (all sites) or login page. Alternatively, type to select a specific site, category, or service desk. |
Published | Check this to display the announcement: consider it a draft when it is not checked. |
Closable | By default, active banners always stay visible while users browse the site. If you check thisbox, users can close the banner. |
Type | You can choose one of four banner types: warning, alert, info, and announcement. The icon and banner colour change depending on the banner type. |
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