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Allowing users to give feedback on Confluence pages and blog posts drives engagement and help helps you learn from from users to improve the site.

Users can choose to give the feedback anonymously or tied to their user accountaccount.

Enable feedback

Go to Confluence space settings and toggle on Feedback.

Access to feedback

What access a user can see depends on their Confluence permissions:

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titleView page-specific feedback

Access a page’s feedback on your Refined site by clicking the speech bubble icon at the top of the page. On your Refined site, unresolved Unresolved feedback is marked with a red number on the speech bubble. In Confluence, you can see the red number when you click on the

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Access a page’s feedback Confluence by clicking he Refined logo at the top of the page.

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titleView all feedback on a site

To find an overview of all feedback on a Refined site:

  1. Go to the site and log in.

  2. Click your avatar, which is located in the top-right corner > navigation menu.

  3. Click Feedback.

Info

If you have unresolved feedback on your site, a red number appears on your avatar, which is located in the navigation menu.

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titleView feedback on all your organization's sites

To access feedback on all your Refined sites, go to the Refined Administration and click your avatar, which is located in the navigation menu.

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titleShare a link to a feedback item

Collaborate easily by sending a colleague a link to a feedback item. Confluence permissions still apply.

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Feedback filtering

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Filters in the feedback overview help you manage the feedback on your site. Filter by:

  • Reporter

    • Reported by me

    • Reported by anyone but me

    • Anonymous feedback

    • All feedback

  • Pages

    • All pages

    • Pages created by me

    • Pages I have editing rights on

  • Status

    • Any status

    • Unresolved

    • Resolved

Interactions with other space settings

When the Embedded Confluence pages space setting is enabled, the feedback button is located at the bottom of the page instead of at the top.

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