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Excerpt

When you create a Refined site,

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you choose a Refined

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URL: (subdomain).refined.site. Alternatively, you can make your site accessible via a URL on a custom domain you own: (subdomain).(domain.com). Such a custom domain helps users understand the purpose of your site and remember it more easily.

Refined domain examples
(subdomain).refined.site

Custom domain examples
(subdomain).(domain.com)

  • octo-itsm.refined.site

  • alto-apps.refined.site

  • support.octo-itsm.com

  • intranet.octo-itsm.se

Info

Your subscription includes one free custom domain, which you can use for one Refined site. If you'd like to connect more Refined sites to your own domain, buy get a custom domain subscription.

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Your custom domain includes an SSL certificate, free of charge. The certificates will renew 24h 24 hours before expiration of the old certificate: you don't need to take any action.

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In this tutorial we use examples from a fictional scenario. Let’s say that a company called Octo ITSM owns the domain octo-itsm.com. They used Refined to build a support site on octo-itsm.refined.site (the Refined URL), and want to make it available for users on help.octo-itsm.com (a custom domain).

Step 1: Set up your DNS configuration

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Step 2: Add the custom domain

  1. Go to the Refined Administration.

  2. Click Sites in the left-hand menu.

  3. Select the site.

  4. Go to the Configuration tab.

  5. Click the Edit General Settingsgeneral settings button.

  6. Fill in the custom domain.

  7. Click the Save changes button.

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It might take some time before your custom domain is active. But no need to wait with making changes to your site — you can do this during the domain setup.

When the site indicator below the site name changes from yellow to green in Refined Administration > Sites, your update is done, the site is accessible on the new custom domain.

Start a custom domain subscription

Your Refined for Cloud subscription includes one free custom domain, which can be used for one Refined site. If you'd like to connect more Refined sites to your own domain, buy a subscription:

  1. Go to the Refined Administration.

  2. Click Account & billing in the left-hand menu.

  3. Click the Add payment details button to enter your credit card information and billing information.

  4. Click the Manage Subscriptionsubscription button and specify how many custom domains you’d like to include in the subscription.

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Cancel a custom domain subscription

  1. Go to the Refined Administration.

  2. Click Account in the left-hand menu.

  3. Click the Manage

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  1. subscription button and lower the amount of paid domains to 0. Your account always includes one free domain.