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Users with administrator permissions can edit settings on your sites and/or in the Refined Administration.

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There are different types of administrators, each with their own set of permissions:

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Confluence and JSM administrators

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In native JSM, JSM Agents can see to which Refined site a project is added. They can’t make any changes in Refined Sites unless they are 're a Refined administrator or Site site administrator.

Add or remove Refined administrators

  1. Go to the Refined Administration.

  2. Click Permissions Administrators in the left-hand menu.

  3. To add an admin, click the + Add Refined administrator button.
    To remove an admin, hover your cursor over an admin and click the cross that appears.

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Note

If you suspend or remove a user in Atlassian, they’ll also lose the administrator rights they had in the Refined Sites app. It may take up to 12 minutes for these changes to take effect. During this time, the user can still make changes in the Refined Sites app if they have an active session where they’re logged in.

These users will still be displayed as administrators in Refined, even though they won’t have access anymore. You’ll need to manually remove the users.

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Site administrators can manage a specific Refined site. This includes editing the site settings, as well as landing pages of spaces and projects that they are allowed to view. Even if these pages contain sections that the site administrator can’t view on the Refined site due to the section’s view permissions, they are still able to view and edit them.

Site administrator permissions can be especially helpful when you work with teams that all have different specializations. For example:

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Add or remove site administrators

Users with global Refined administrator permissions can give site administrator permissions to others in their organization:

  1. Go to the Refined Administration site settings.

  2. Click Sites in the left-hand menu.

  3. Select a site.

  4. Go to the Permissions tab > Add site administrator, or hover the Permissions tab.

  5. In the Site administrators section, click the + Add site administrator button to add an administrator.
    Hover a user and click the cross to remove themtheir administrator rights.

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Space and project administrators

Administrators of a particular Confluence space or JSM project can always edit the landing page of that space or project. They don’t have access to the Refined Administration.