For Site and Category View Permissions
Go to: Admin > Site Builder > Settings icon > Edit > View Permissions
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View permissions determine what users can see. Use site, link and category view permissions to show only relevant content
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. View permissions
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do not override the Service Desk permissions. These still need to be configured in Jira.
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To manage site and category view permissions:
Watch this video to learn how to add view permissions to a site and to sections in the layout editor on a customer portal. We break the steps down below:
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View Permissions for Sites and Categories
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Go to the Refined Administration.
Click on the Site Builder tab.
Click the Cogwheel of the site, link or category. If the lock icon is closed, view permissions are already active.
Click Edit > View Permissions.
You can make a site visible to anonymous users, logged-in users or specified user groups.
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Go to: Site Builder > Edit Site or Category you want to add view permissions to. If the lock icon is closed, that means there is already view permissions added to the Site.
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Refined respects any permission set in Jira, and a user will not see content that is not available via Jira settings.
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You can further tailor the user experience by setting view permissions on specific layouts of site and category homes. |