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Communicate important information to your users by adding an announcement banner to the top of your Refined site. For example, a banner can inform users of scheduled maintenance or an upcoming event.

You can show banners on an entire site or on specific pages.

Info

Announcement banners added in JSM are not shown from native Jira Service Management aren’t visible on Refined sites: you’ll have to create an announcement banner in Refined.

...

Create an announcement banner

  1. Go to the Go to the Refined Administration.

  2. Click Sites in the left-hand menu.

  3. Pick Select the site you want to work with.

  4. Go to the Audience Features tabfeatures tab.

  5. Scroll down to the Announcement banners section.

  6. Click + Create Announcementbanner.

Setting

Description

Title

and messageThe title and message of


Message

Write your announcement. 

Location

Scope

You can show banners on an entire site or on specific pages.

The announcement banner shows up on the

page you select, and on all its child pages. As an overall rule of thumb, we advice to place the banner in a location where more than 50% of the visitors will benefit from the knowledge

selected pages plus all pages that are located below it in the site structure. You can also set an announcement banner on the login page.

Link URL

and


Link text

Add

Fill in these fields to add a link to the right side of the announcement banner

. Adding only a Link URL will show that exact link in the banner. By also adding a Link text, you create clickable text that opens the link

.

Published

The banner

is not

only visible on your site

until you check this box to publish it

if this setting is turned on.

Closable

By default, active banners always stay visible while users browse the site. If you check thisbox, users can close the banner

If this setting is turned on, users can close the banner. If the setting is off, the banner stays visible while users browse the site.

Type

You can choose one of four banner types: warning, alert, info, and

announcement

news. The icon and banner

colour

color change depending on the banner type.