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Get started with Refined for Jira:

Table of Contents

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Install Refined for Jira Service Management

To install Refined for Jira Service Management (JSM):

  1. Log into your Jira JSM instance as an admin.

  2. Click the admin dropdown drop-down and choose Atlassian Marketplace.
    The Manage add-ons screen loads.

  3. Click Find new apps or Find new add-ons from the left-hand side of the page.

  4. Locate Refined for Jira Service Management | Sites & Themes via search.
    The appropriate app version appears in the search results.

  5. Click Try free to begin a new trial or Buy now to purchase a license for Refined for Jira Service Management | Sites & Themes.
    You're prompted to log into MyAtlassian.
    Refined for Jira Service Management | Sites & Themes begins to download.

  6. Enter your information and click Generate license when redirected to MyAtlassian.

  7. Click Apply license.
    If you're using an older version of UPM, you can copy and paste the license into your Jira Service Management instance.

To find older Refined for Jira Service Management | Sites & Themes versions compatible with your instance, you can look through our version history page.

Once you have installed Refined for Jira Service Management, Refined appears as an item in the left-hand menu.

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You can decide whether all the JSM projects are shown within Refined sites, or if you want to keep some of it in default JSM. This is done by enabling or disabling Refined Globally: read more.

Go to the Refined Administration > Jira Service Management tab. Toggle Enable Refined globally on or off.

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A theme determines the look of your site. In the Refined Administration’s Themes tab, choose a pre-set theme, or apply your corporate branding by building your own custom theme.

Create a theme.

Get the right content on your site

Go to the Refined Administration > Site Builder tab. Click on View Site next to a site’s title to visit that site and edit the page by clicking the Pen icon in the top-right corner.

Learn more about Pages and Layouts

Learn more about Modules

Site structure

Create your site’s structure with the use of categories.

Delegate Refined administration to other users

Since version 3.0 it is possible to delegate administration privileges to other users. 

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Need inspiration?

Explore our demo sites: