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To help users keep track of their requests, you can add a My Requests module on the same page.
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Want to direct your users to Atlassian instead?
We understand some customers want to lead their users to Atlassian when clicking on a request type, rather than keeping them on the Refined site. In that case, we recommend using a Navigation module instead.
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Add this module to a page
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All Refined Pages, Jira Projects, and Confluence Spaces that you add in the Site Builder get their own landing page on your Refined site. Modules are the building blocks of these pages.
Go to a page’s Layout Editorthe Page Builder.
Hover your mouse over a spot in the layout the desired location on the page and click the + Add module button that appears.
Click Requests in the left-hand menu.
Edit the title
Simply click the module’s title to start writing and formatting. Use You can use text variables such as $userfirstname to make this title dynamic.
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Formatting option
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Description
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Text styles
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Choose the paragraph style or one of the five heading styles.
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Text sizes
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Available sizes range from 10 - 72 pixels.
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Font
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the
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Colour
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There are multiple ways to select a colour:
Select the shade and hue at the top of the popup.
Enter an rgb, rgba, or hex code.
Click the eyedropper icon to select a colour from anywhere in the layout.
Pick one of the recently used colours.
Use the vertical slider located in the middle of the popup to control the colour’s opacity.
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Emphasis
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Make the text bold, italicised, or underlined.
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Alignment
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Align the text to the left, centre, or right.
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Lists
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Create a numbered list or bullet list.
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URL
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Add a link to the text.
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Remove formatting
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Change the text back to its default look.
text dynamic, for example to display the user’s first name.
Edit the settings
Select the module to see its menu, which appears on its right-hand side.
Click the Cogwheel.
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Setting | Description |
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Title | Turn the module’s title on or off. |
Title text | Enter the module’s title. You can make this title dynamic by using text variables such as $userfirstname. |
Request layout | Choose how the user sees the Portal Group(s): vertically, horizontally or as cards. |
Display style[ tbd ] |
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Item size | Choose between Small, Medium, Large, and Extra large. |
Display description | Choose whether the request type descriptions are always visible, or only as a tooltip (when the user hovers over the request type). |
JSM Project ID | If you placed this module on a JSM project page, enter the text variable $projectid to show request types from that JSM project. To show request types from another JSM project, specify its JSM Project ID. You can only use JSM projects that are added to your site in the Site Builder. Separate multiple JSM project IDs with a comma. |
Portal Group ID | Leave this field empty to show all Portal Groups in this particular JSM project. To show only content from one or more specific groups, add their Portal Group IDs. Separate multiple IDs with commas. |
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